Hotels near Close to Passeig de Gracia B&B.We are planning to return in 2021 and can’t wait. We love it there and can’t recommend the Banyan enough. They have Bikes for rent there to cruise around the island and the pools get just the right amount of mid- afternoon sun after a day out on a boating adventure, it’s a perfect place to take a light nap before heading out for the night time activities etc. Yes you will hear Roosters through the night! Welcome to Key West folks. The location is centered perfectly, not too far from the Southernmost Point, a nice walk to the Sea Port and Schooner Wharf, Close to Duval and all the live music venues, Hanks, The Green Parrot, Smoking Tuna. It’s a charming and inviting place to stay. For us, we love the perfect imperfections. And we all know how old town KW is vanishing way too quickly. The Banyan is as close to old Town, old school Key West as you can get. We always have a wonderful time and always stay at least 7 nights. Great folks run the place and work there, excellent amenities, and fantastic location. We have stayed at the Banyan 8 out of the last 10 years we have come down to KW. I hope this review helps someone else avoid this place, it really put a huge damper on our trip!… I've never in my life been told to take my own trash to a dumpster, walk 3 blocks to a Walgreens for ice, and have maid service refused for a 3 night stay. Because of how bad this year's experience was, none of us will ever stay here again and we will not be purchasing a timeshare either. On a positive note, Kathy at the tiki bar is wonderful and makes amazing drinks! We come down at least once a year with usually a large group of friends (8 people this past year). If the staff doesn't get their act together they are going to run this resort into the ground. But unfortunately Micheal and Megan both made our trip difficult and treated us poorly on repeated occasions. The rooms are ok, outdated but good enough for Key West. I couldn't believe the level of rudeness and the absurdity of this woman's behavior. It sat there for 36 hours, until an older woman from the office came outside to tell us (as we were leaving and already almost off property) that we needed to take our trash to the dumpsters ourselves, which are located down the block. We left a small bag of trash outside our door as requested. At check in, we were told we would have no maid service (which is fine) and to leave our trash, recycling, and linens in bags outside our door for touchless pickup. We had asked about adding a few nights to our trip shortly after check in, asked to be added to a wait list, and were told that there was no way we would get a room. We had incident after incident while staying there. Our ice maker wasn't working, when I called to inquire if they had an ice machine somewhere on property- I was told I could walk down the street to Walgreens or CVS. The front desk staff and people on the phone (since you call for everything, even check in) are not helpful and borderline disrespectful. We usually enjoy staying here and actually wanted to purchase a timeshare, but unfortunately will not be after our last experience. It is beyond terrible! They are not handling the current pandemic and have become incredibly rude and lazy. This review saddens to me write but the customer service at the Banyan is the absolute worst I've ever experienced at a hotel. Barcelo Bavaro Palace All Inclusive Resort.
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